Customer Care

• Introduction
• Orientation Visits
• Newsletter

Introduction

We encourage the general public to send or discuss with its members all the complaints and suggestions aimed for giving a better service. The Unit is also responsible for Media programmes dealing with Central Public Library throughout the various television/radio stations and all Maltese newspapers. Members for the Central Public Library are enrolled on the spot provided that clients present their ID card on enrolment, while it is not necessary anymore for parents to produce birth certificates when signing up their children.

Activities held by the Customer Care Unit during the year:

Orientation Visits

Orientation visits by students and persons from other entities are organised throughout the year upon an appointment made by phoning directly to the Customer Care Unit.

Newsletter

A newsletter, Frak tad-Deheb, is published quarterly during the current year by the same unit. Latest acquistions at the Central Public Library are given prominence together with interesting information about the library world.

In case of difficulty or for more information you can contact the Customer Care Unit on Telephone Number 21252604 or on the other ways listed in the contact information.